Banfield Pet Hospital operates on a fee-for-service model, meaning clients are responsible for paying for services at the time they are rendered. If you have a pet insurance policy with Pets Best, you can submit a claim to Pets Best for reimbursement of eligible expenses incurred at Banfield. It’s important to note that Banfield’s Optimum Wellness Plans are not insurance; they are preventive care packages designed to provide routine services at a discounted rate. These plans do not cover unexpected illnesses or injuries, which are typically covered by traditional pet insurance policies.
